An AI chatbot that actually handles your inquiries — 24/7, on your company knowledge.

ChatGPT is a general-purpose model — it knows neither your prices nor your inventory, and when in doubt, it makes an answer up. Our assistants are dedicated systems: they answer from your verified data, connect to your tools through real interfaces, log every response, and hand over to your team whenever they're unsure. It's the difference between a search engine and a fully trained employee.

Yes — that's the whole point. Via MCP and standard APIs, we connect the assistant to virtually any system: HubSpot, Salesforce, SAP, shop systems, custom ERPs, email, and calendars. That's what lets it look up order status live, create tickets, or book appointments instead of just handing out information. Which connections are worth building is exactly what we work out in the Potential Analysis — including what your current setup can technically support.

That's exactly what we build guardrails for. The assistant only answers from the sources you've approved; when it's unsure, it says so and hands over to a human — with the full conversation attached, so your customer never starts over. Every response is logged: a dashboard shows you what was asked, what was answered, and where the assistant had to pass. No system is flawless — but ours is observable and keeps improving.

Hosting is in the EU, GDPR-compliant, on accounts owned by your company. You decide which data the assistant can see and which it can't — access is role-based, and conversations are logged transparently. On request, we'll walk through the setup with your data protection officer before anything goes live. And there's no lock-in only we can undo: you get a full list of every service in use, at any time.

It depends on scope: a website assistant with company knowledge is a different project from a system with five integrations and its own WhatsApp channel. That's why we start with the free Potential Analysis — afterwards, you receive a written quote with scope, fixed price, and launch date. Once you sign, that number doesn't move, no matter how many hours we put in. On average, kickoff to launch takes about 14 days; systems with many integrations can take somewhat longer.

You do. Source code, credentials, accounts, and the knowledge base belong 100% to your company. After launch, we keep supporting the assistant long term — feeding in new content and reviewing conversations so it gets better instead of going stale. A complete handover to your team or another provider is still possible at any time: if you never hire us again afterwards, you're not missing a thing.