CPI Tech

Technological Solutions
Shaping the Industry

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AI

About Us

AI Chatbots That Don't Just Talk — They Work

Our chatbots connect to your CRM, ERP, and databases via MCP Servers. They don't just answer questions — they create orders, update records, escalate tickets, and learn from every interaction. Enterprise-ready from day one.

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Our AI Chatbot Expertise

01

MCP-Connected Chatbots

Your chatbot speaks to your systems, not just your customers. Via Model Context Protocol (MCP) servers, we connect AI assistants to CRM, ERP, databases, email, calendar — any system with an API. The result: a chatbot that doesn't just answer 'What's my order status?' but actually looks it up, in real time, from your database.

02

Multi-Model Architecture

We're not locked to one AI provider. Claude for complex reasoning and nuanced responses. GPT-4 for creative and generative tasks. Open-source models (Llama, Mistral) for cost-sensitive or on-premise deployments. We pick the model that delivers the best results for your use case — and switch when something better arrives.

03

RAG & Knowledge Integration

Your chatbot knows what your company knows. We build RAG (Retrieval-Augmented Generation) pipelines that ground every response in your verified data — product docs, internal wikis, support tickets, policy documents. No hallucination from general knowledge — answers come from your sources.

04

Monitoring & Observability

Every response logged, scored, and traceable. Hallucination detection flags uncertain answers. Confidence scoring measures reliability. Quality dashboards show performance trends. You always know what your chatbot says, why it said it, and how to improve it.

05

Enterprise Security & Compliance

SOC II-compliant architecture. GDPR-ready. On-premise deployment available. Role-based access control, audit logging, data encryption at rest and in transit. This isn't a startup experiment — it's enterprise infrastructure.

06

Human Handover & Escalation

AI handles 80% of interactions. When a case is too complex, too sensitive, or when the customer simply wants a human — the system escalates seamlessly. Full context transfer, no repeated questions. The customer never feels the seam.

AI chatbots that connect to your business systems

Book a free consultation

Tell us about your use case. In 30 minutes, we'll show you what's possible — concrete and no strings attached.

What our chatbots do in production

Customer Support

Internal Knowledge Assistant

Sales & Lead Qualification

Onboarding & HR

Financial Services

E-Commerce

How we build chatbots

01

Discovery & Scope

Week 1

We map your systems, data sources, and user flows. You get a clear scope document, architecture sketch, and honest assessment of what AI can and can't do for your use case.

02

Design & Architecture

Week 2

Conversation flows, MCP server connections, model selection, and RAG pipeline design. We choose the right tools for your requirements — not the trendiest ones.

03

Build & Train

Weeks 3–6

Chatbot development, MCP integration, knowledge base ingestion, and prompt engineering. Our AI-augmented workflows mean faster builds without cutting corners.

04

Test & Validate

Weeks 5–7

Conversation testing, edge case coverage, hallucination checks, security scanning, and user acceptance testing. We validate before your customers see it.

05

Launch & Monitor

From Week 6

Production deployment with full monitoring, dashboards, and alerting. We stay post-launch to optimize based on real conversations and performance data.

FAQ /

AI Chatbots

ChatGPT is a general-purpose model. Our chatbots are custom systems built on your data, connected to your tools via MCP, with monitoring, compliance, and human fallback. It's the difference between a search engine and your company's internal expert.
Yes. Via MCP Servers, we connect to virtually any system with an API: Salesforce, HubSpot, SAP, custom ERPs, databases, email, calendar. Integration typically takes 2–4 weeks depending on complexity.
RAG pipelines ground responses in your verified data. Confidence scoring flags uncertain answers. Monitoring dashboards catch issues in real time. Human handover triggers automatically when confidence is low. No system is perfect — but ours is observable and improvable.
Depends on scope. A customer support bot with 3 integrations is different from a multi-language enterprise assistant with 12 data sources. We provide a concrete estimate after a discovery call — typically within 48 hours.
Minimum viable chatbot in 3–4 weeks. Full-featured production system in 6–8 weeks. Complex enterprise deployments with multiple integrations: 8–12 weeks. We move fast because our AI-augmented workflows apply to chatbot development too.
Completely. You define topics, boundaries, tone of voice, and escalation rules. Admin dashboards let you update knowledge bases, adjust responses, and review conversation logs. You own the system — we build and maintain it.

Helping you at every stage

Strategy

Providing you with a strategic roadmap for achieving your business objectives

Strategy

Design & Development

Helping you develop the software architecture of Software Development and create a consistent user experience

Design & Development

Implementation

Implementing and integrating Software Development into existing infrastructure while also helping with organizational models required to facilitate transition to new integrated solutions

Implementation

Growth & Maintenance

Providing you with a sustainable foundation to manage, maintain and utilize Software Development solutions to build & drive growth

Growth & Maintenance

Industries we serve

Fintech

E-Commerce

Real Estate

Blockchain & Web 3

Human Resources

Social Networking

SaaS

& many more

Ready to automate with AI chatbots?

Book a free consultation

Tell us about your use case. In 30 minutes, we'll show you what's possible, what it costs, and how fast we can deliver — book a demo and see it in action.

Recent work

SaaS Development

Platform Development

E-Commerce Development

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

50.1104° N, 8.6538° E

2019 — Present

BLOCKCHAIN DEVELOPMENT

MICCA

MICCA

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

01

2022 — Present

AI DEVELOPMENT

VACABEE

Vacabee

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

02

2026 Q1

AI DEVELOPMENT

POWERSETTER.AI

PowerSetter.AI

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

03

2024 Q3

BACKEND DEVELOPMENT

MTGAMES

MTgames

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

04

2025 Q2

FULL-STACK DEVELOPMENT

SAY APP

SAY App

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

05

2024 Q2

FULL-STACK DEVELOPMENT

AMERITUM

Ameritum

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

06

2025 Q1

BLOCKCHAIN DEVELOPMENT

BITALO

Bitalo

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

07

2023 Q3

BLOCKCHAIN DEVELOPMENT

CASACROWD

CasaCrowd

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

08

2023 Q2

MOBILE APP DEVELOPMENT

AUVESTA

Auvesta

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

09

2023 Q2

E-COMMERCE

SELLERPOINT

Sellerpoint

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

10

2023 Q2

FUNDRAISING DEVELOPMENT

INTOKIA

Intokia

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

11

2023 Q2

SAAS DEVELOPMENT

CALLAB ME

Callab.Me

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

12

2022 Q4

BLOCKCHAIN DEVELOPMENT

FUNDAMENT

Fundament

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

13

2023 Q1

MOBILE APP DEVELOPMENT

ATHLETIC FACTORY

Athletic Factory

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

14

2022 Q3

MOBILE APP DEVELOPMENT

GLAMSTER

Glamster

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

15

2022 Q2

FUNDRAISING DEVELOPMENT

GREEN X

Green X

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

16

2023 Q1

MOBILE APP DEVELOPMENT

METAWYZE

Metawyze

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

17

2022 Q1

WEB 3.0 DEVELOPMENT

SQUIRRELS NFT

Squirrels NFT

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

18

2022 Q1

WEB 3.0 DEVELOPMENT

IMMUTABLE IMPS

Immutable Imps

We provide predictive modelling using Big Data. This allows us to develop superior models with high accuracy and helps us provide the analytics services of unparalleled quality.

19

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Trusted by founders and CTOs since 2017

Our clients value that we don't just know new technologies – we use them productively. From blockchain in 2017 to AI-native development in 2025.

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Jordan Yallen

Jordan Yallen

I had the pleasure of working closely with CPI in developing blockchain solutions and a comprehensive api for a ground-breaking web3.0 social media app. From the very beginning, CPI demonstrated their expertise, professionalism, and commitment to excellence.

Their deep understanding of blockchain technology and innovative approach resulted in a robust and seamless solution that exceeded our expectations. CPI's dedication, attention to detail, and timely delivery have been invaluable to our success. I am grateful for their partnership and highly recommend CPI technologies to anyone seeking cutting-edge software solutions.

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Nicklas Spelmeyer

Nicklas Spelmeyer

As the CEO of ecommerce.de, I was seeking to develop a sophisticated, robust and user-friendly platform to expand our business and venture into the world of ecommerce SAAS.

CPI technologies exceeded my expectations with their exceptional expertise, seamless integrations and excellent service. I am immensely grateful to the CPI technologies team for being our long-term partner, providing their exceptional support and delivering a game-changing solution that is revolutionizing the e-commerce market.

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Zhenwei Wang

Zhenwei Wang

I was in search of a cutting-edge platform that would revolutionize our operations and elevate our presence in the market. CPI technologies delivered beyond expectations with their expertise, professionalism, and attention to detail. The first software solution they built for us has significantly streamlined our precious metal trading processes, resulting in increased efficiency and profitability.

We were so impressed with their work that we decided to entrust them with a second app in the same field, confident that they will once again deliver a game-changing solution. CPI technologies has proven to be an invaluable partner, and I highly recommend their services to anyone in need of innovative software solutions.

Case Study →
Sven Büchel

Sven Büchel

Our search for a provider of tokenization platforms and a company with profound experience in this field led us to CPI. From the moment we engaged with them, they demonstrated their expertise by swiftly setting up our tokenization platform, intokia.com, in a remarkably efficient timeframe.

CPI has become an indispensable partner in our ecosystem, bringing their vast knowledge of tokenomics and the crypto landscape, which has significantly enriched our customer journey. We are immensely grateful for their invaluable contributions and highly recommend cpi technologies as an outstanding provider in the realm of tokenization platforms.

Case Study →
Ulvi Aydin

Ulvi Aydin

Interim Manager & Founder Ameritum

Thanks to CPI Technologies, we realized our membership platform Ameritum in record time. The AI-driven development exceeded our expectations and the implementation was impressively efficient.

The team worked professionally and we are already looking forward to further innovative projects together.

Case Study →
Martin Albert

Martin Albert

CEO Bitalo AG

The team at CPI Technologies delivered a fully-fledged fundraising platform on schedule. The AI-driven development was impressively fast and efficient.

The BaFin-compliant solution exceeded our requirements and enabled us to successfully launch into the market. The collaboration was professional and the result exceptional.

Case Study →
Dennis Lulic

Dennis Lulic

CMO & Founder Vacabee

Before CPI, we had a minimal prototype of our application. Thanks to Maximilian and the team, we are now a fully-fledged AI app with a mobile app and web presence that is absolutely unique in its form.

Maximilian understands how to build apps that are successful and create value. I am very grateful to him and the CPI team for the collaboration and look forward to the future of Vacabee.

Case Study →

Ready to discuss anything

Maximilian Schmidt

Maximilian Schmidt, Founder & CEO, has answers for anything

50.1104° N, 8.6538° E